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Smile Now, Pay Later. The new financing for dental clinics

Smiling becomes easier to afford. 

How to grow a practice nowadays? While providing amazing care treatments, the financial barriers between recommended treatments and patient acceptance have become increasingly challenging to overcome and have the patients to not to complain.

Dental procedures are significant investments for patients. Even with insurance coverage, out-of-pocket expenses can reach thousands of euros, dollars (or your currency), creating hesitation at a critical decision point. This hesitation often results in postponed care, scaled-back treatment plans, or patients simply walking away.

Let us present you  the Buy-Now-Pay-Later (BNPL) financing model for dental.

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The Modern Dental Practice Challenge

The cost of delivering quality care continues to rise, and, patients are increasingly price-sensitive, even as insurance coverage remains limited and sometimes confusing.

Let's look at some numbers:

  • The average patient pays 40-60% of treatment costs out-of-pocket, even with insurance
  • 67% of patients report delaying dental treatment due to financial concerns
  • Treatment plan acceptance rates average just 61% for procedures exceeding $500
  • 44% of dental practices identify "patients' inability to afford treatment" as their primary growth challenge

This is just the beginning of a BIG! business problem. Dentists (and we do know this), have invested heavily in machinery, diagnostic tools, IT, Compliance, diagnosing conditions and creating optimal treatment plans, and in the end they only see a significant percentage of patients saying yes to treatment plans. The problem leads to revenue loss but also impacts patient outcomes leading to a lose-lose case.

The real problem lies that traditional solutions have fallen short and insurance coverage haven't kept pace with treatment costs. Also we understand the insurer perspective, and due to the risk increase and inflation, most patients are actually under-insured. In-house payment plans are not a solution either since they create administrative burden and financial risk and at some point have restrictive approval requirements by licensing entities, and providers (credit institutions) exclude many patients who do not have proper credit ratings. 

The consequence is a significant disconnect between what dentists recommend and what patients actually complete, leaving potential practice revenue unrealized and optimal patient care undelivered.

Let's then explain what is Buy-Now-Pay-Later financing in dental practices, and why patients love it.

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Buy-Now-Pay-Later (BNPL) represents a fundamental change in healthcare financing. Unlike traditional financing models that function essentially as healthcare credit cards, BNPL creates a seamless, patient-friendly payment experience designed specifically for the dental context. Due to the regulation like Germany restrains this technique many times from being applied, but health tech & fintechs such as CW1 have found a way to go around legislation and provide patients with this.  


How BNPL makes an advantage in the Dental Setting

  • Simplified Application: Patients complete a quick application process, often taking less than two minutes on a tablet or smartphone, right in your office
  • Instant Decisions: Approval determinations happen immediately, eliminating waiting periods that interrupt the treatment acceptance process
  • Flexible Payment Structures: Patients can select from various payment terms (typically 3-24 months) based on treatment cost and personal preference
  • Zero or Low Interest Options: Many plans offer interest-free periods, making financing psychologically more attractive than traditional credit options
  • Minimal to No Impact on Credit: Soft credit checks mean patients can explore financing options without negative credit implications
  • Transparent Terms: Simple, clear payment schedules without hidden fees or complicated terms that confuse patients

The Psychological Advantage

The BNPL model leverages important principles from behavioral economics that traditional financing misses. For example:

  • Decision Simplification: Reducing complex financing decisions to straightforward monthly payment amounts, BNPL removes cognitive barriers to treatment acceptance
  • Future Payment / Subscription perception: Patients perceive future payments as less impactful than immediate large expenditures, even when the total amount is identical
  • Reduced "Pain of Paying": Neuroscience research shows that large single payments activate pain centers in the brain more intensely than distributed smaller payments
  • Choice Architecture: Presenting financing as a normalised payment option rather than a "last resort" changes the psychology of the treatment decision

How BNPL Differs from Traditional Options

Traditional Dental Financing

>Functions as revolving credit
>Approval based primarily on credit score
>Typically requires hard credit inquiry
>Often includes deferred interest penalties
>Limited integration with practice workflow
>Practice receives payment after insurance processing
> Patients manage separate financing relationship

BNPL with CW1 Partnership

>Structured as installment payments
> Multiple approval factors beyond credit score
> Soft credit check during initial qualification
> Transparent fixed terms without penalty surprises
>Seamless integration into treatment presentation
> Practice receives payment within 24-48 hours
> Experience feels like an extension of your practice

The final result is a financing approach that feels new and refreshed and more like the convenient payment experiences patients enjoy in other aspects of their lives.

Benefits for your Practice

The strategic implementation of BNPL financing delivers measurable impact across multiple dimensions of your practice. Our analysis of dental practices implementing the CW1 BNPL solution shows consistent improvements in key performance indicators:

Revenue Acceleration

  • 36% average increase in monthly production within the first quarter after implementation
  • 41% higher average case value as patients opt for comprehensive treatment rather than phased or minimal approaches
  • 24% reduction in treatment plan downgrades when BNPL is presented as part of the treatment consultation
  • 2.3x higher acceptance rate for treatment plans exceeding 2,500€

The impact is particularly noticeable for high-value services like implants, full-mouth reconstruction, orthodontics, and cosmetic procedures—areas where practices typically experience the highest patient financial hesitation.

Cash Flow Enhancement

  • Payment within 48 hours of treatment completion, regardless of patient payment schedule
  • Elimination of A/R aging issues related to patient payment plans
  • 92% reduction in collection activities required from practice staff
  • 28% decrease in insurance dependency as patient-direct payment becomes more feasible

This cash flow improvement carries substantial operational value beyond the direct revenue impact, reducing financing costs, improving planning capability, and allowing practices to invest in growth with greater confidence.

Patient Acquisition and Retention Impact

  • Practices offering BNPL options see 22% new patient conversion rates when financing is mentioned in initial patient communications
  • 67% of patients who use BNPL for initial treatment return for additional procedures within 18 months
  • Patient satisfaction scores average 4.8/5.0 among BNPL users, compared to 4.2/5.0 for traditional payment methods
  • Referral rates increase by 31% among patients utilizing flexible payment options

These metrics demonstrate that financing solutions don't just facilitate individual treatment acceptance—they fundamentally strengthen the patient-practice relationship over time.

Competitive Differentiation

  • 74% of patients report that payment options influenced their choice of dental provider
  • Practices prominently promoting financing solutions saw 34% more Google Business Profile engagement
  • Website conversion rates increased by 28% when BNPL options were prominently featured
  • Marketing ROI improved by 41% when financing messaging was incorporated into practice promotion

The data is clear and shows that a strategic implementation of patient-friendly financing doesn't just remove barriers and it actively drives practice growth across multiple dimensions. With the right approach, financing becomes less about helping patients afford care and more about accelerating practice performance in a measurable, sustainable way.

Implementing this in your practice is not hard, but definitely a game changer. Through the exhaustive network of nortb and CW1 we manage to help you change your practice and make it more efficient.

Interested in finding out more? reach out to us here

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