Strategy for healthcare

We help clinics understand why patients choose them.
And become the practice they continue to choose.
Index
Most clinics measure success by new patients. True growth depends on who stays and the long-term value they bring.

Patients who choose you. And keep choosing you.

We treat acquisition and retention as one question, not two.

We work with a select number of clinics and laboratories at a time.


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We are nortb.

We help clinics grow. And keep what they build.

We are healthcare professionals and strategists, working across Sweden, Portugal, and Germany. For nearly a decade, we have seen European healthcare promise digital transformation, yet much of it has stalled in bureaucracy.
Digitalization alone will not bring you more patients. It can help you retain those you already have. What drives patient choice is more fundamental: trust.

Assignments are selective.

dental+ cw1 nortb
01

Dental+

Nordic launch and patient strategy.

acquamed cw1 nortb
02

Acquamed

Direct patient relationships, without intermediaries.

Eklunds Estetik cw1 nortb
03

Eklunds Estetik

From new treatment to patient demand.

InVitroX cw1 nortb
04

inVitroX

Patient research that shapes the entire patient journey.

What we do
We identify why patients do not return, then build what changes that. And what makes new patients choose you.
Some of our clients also launch their own products, including dental implants, aesthetic products, and fertility supplements. We support those launches end to end.
oral care with nortb

Those who choose to work with us.


Insight, strategy, execution.

Patient research, the strategy built on it, and the execution. Handled by the same team throughout.

We are a small team. We stay close to your clinic and work alongside you.

  • Patient research and analysis01
  • Where new patients actually come from02
  • What makes patients stay03
  • Referrals and patient reactivation04
  • What to launch and in what order05
  • Positioning and what the clinic stands for06
  • Relationships with doctors and referring partners07
  • Execution, not just strategy08

Frequently Asked Questions

We begin with a conversation about your business. How things look today and what you want to achieve. We then develop a plan you can use, whether or not you choose to work with us.
We treat new and returning patients as one question, not two. Many agencies focus on filling the calendar; what matters is what happens after the patient walks in: whether they stay and what they are worth.
Every project is quoted after the initial conversation. We do not work on open-ended retainers unless it suits your situation. All costs are agreed upon in advance.
A full calendar is not the same as a profitable clinic. What matters is whether patients stay and what they are worth.
Yes. We work in Sweden, Germany, Portugal, and the United Kingdom, tailoring each strategy to the local market.
Patient research, a strategy to attract the right patients and systems that make them stay. Every project is built for the specific clinic or laboratory.
We prefer a small number of clients and long-term engagements. We do not chase trends; we build what will remain relevant to your clinic five years from now.
We start by understanding your patients and your market. Then we build what makes new patients choose you and the systems that ensure they stay.

We work with

  • New patients
  • Returning patients
  • Clinic patients
  • Laboratory strategy
  • Launches

nortb. More patients. And more who return. Powered by CW1.

Get in touch with us.

[email protected]
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nortb
Torggatan 8
411 05 Göteborg, Sweden
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+351 21 124 85 14
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